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Public Complaints Concerning the Schools

BP 1312.00

PUBLIC COMPLAINTS CONCERNING THE SCHOOLS

The School Board believes that a quality education program is dependent upon a strong relationship with its communities. The School Board further believes that imporved student success results when the district listens to complaints, considers differences of  opinion, and resolves disagreements through an established, objective and culutrally responsive process.

The School Board encourages complaintants to resolve problems early and informally whenever possible.  The School Board expects that all district staff who respond to complaints and resolve probems will do so in a manner that is culturally responsive and is not influenced by discrimination or biases.  If a problem remains unresolved, the individual should submit a formal complaint to the appropriate administrator as early as possible in accordance with appropriate district procedures.  District procedures shall be readily accessible to the public and if needed, should be available in languages which parents use and understand.

Individual School Board members do not have authority to resolve complaints.  If approached directly with a complaint, however, School Board members should also demonstrate cultural responsiveness while listening to the complaint and provide assistance by referring the complainant to the Superintendent or their designee so that the problem may receive proper consideration and due process.

(cf. 1312.1 – Public Complaints Concerning School Personnel)
(cf. 1312.2 – Public Complaints Concerning Instructional Materials)
(cf. 1312.3 – Public Complaints Concerning Discrimination)

Note: Pursuant to 4 AAC 52.500, any person may file a complaint with the Department of Education and Early Development alleging a violation of state regulations governing education for exceptional children.

 

Legal Reference:

            ALASKA STATUTES
            14.18.100  Remedies (Sex or Race Discrimination)

            ALASKA ADMINISTRATIVE CODE
            4 AAC 06.560 – 06.580  Violations; Prohibition Against Sex Discrimination
            4 AAC 52.500 – 52.629  Procedural Safeguards; Education for Exceptional Children

            TITLE VI, CIVIL RIGHTS ACT OF 1964
            TITLE VII, CIVIL RIGHTS ACT OF 1964, 42 U.S.C. 2000 et. seq. (Ch. 21)
            TITLE IX, EDUCATION AMENDMENTS OF 1972
            SECTION 504, REHABILITATION ACT OF 1973 

            34 CODE OF FEDERAL REGULATIONS
            200.74 and Part 300
            GENERAL EDUCATION PROVISIONS ACT, 20 U.S.C. 1221  et. seq., especially:
            FAMILY EDUCATIONAL RIGHTS AND PRIVACY RIGHTS ACT, 20 U.S.C. 1232g

 

KETCHIKAN GATEWAY BOROUGH SCHOOL DISTRICT
Adoption Date: 10/13/99
Revised 4/24/2024